OVERVIEW

ConversationsPlus “the App” provides a customer communication service “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

PERSONAL INFORMATION THE APP COLLECTS

When you install the App, we are automatically able to access certain types of information from your Shopify account: Customer read/write access and information about your shop.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: which includes the read/write access of customer data and the user of shop data. Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We will not share any of your personal information with 3rd parties without your explicit consent.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@conversationsplus.com or by mail using the details provided below:

ConversationsPlus – 260 Peachtree Street NW, Suite 2200, Atlanta, Georgia